Frequently Asked Questions

Q: Why should I exercise/run my Fido?

A: There are a multitude of reasons as to why running your four-legged family member is beneficial. The majority of dogs in the U.S. are classified as obese or overweight(around 56%), which can cause serious health issues and end up shortening the lifespan of you dog. We want your fido to not only live a healthier life, but a longer, happier life too. It's not only phsically conditioning, but mental as well.

Q: How long do the workout sessions last?

A: Each session is for 30 minutes and usually last between 20-30 minutes. Your dog's health and safety is our number one priority, so we don't push them to do too much. If a dog is running at full speed for 30 minutes, that's the equivalent of around 6 miles, which is plenty for your pup.

Q: How often should my dog run with y'all?

A: It all depends on you. Once a week is good, but twice or even three times a week is ideal. Our four-legged family members need all the exercise they can get and a walk around the block just doesn't cut it for most.

Q: What are some of the benefits of running my dog(s) in your Mobile Dog Gym?

  • Our state-of-the-art mobile dog gym can get all the way down to around 60 degrees inside, which is a much safer climate to exercise in than outdoors in Houston's wretched humidity and heat. This is extremely important for smaller breeds like Boston Terriers, Shih-Tzu's French Bulldogs, Pugs, Huskies, or any other breed not particularly well-suited for our Houston climate.

  • Our treadmills are dog powered(self-propelled) and your pup can run, trot, or walk at their own pace and never overexert themself. It's up to them how hard they want to work out and of course, our fitness trainers will be there encouraging them the whole time to try their hardest.

  • A great exercise that not only physically engages your dog, but also mentally challenges them and the combination of both have been proven as a means to combat anxiety, boredom, and destructive behaviors.

  • A safe climate-controlled environment with no distractions or hazards like squirrels, birds, ants, etc. which can lead to injury to either you or your dog. 

  • Running can be very beneficial for breeds with tendencies to have joint problems, hip dysplasia or arthritis. 

Q: What should I expect after I book y'all?

A: We'll send you a questionnaire for you to fill out and return back to us. We'll also make sure your pup is up-to-date on his/her shots, as we don't run any dogs that are not current on their vaccinations and ask you to provide their records from your vet.

 We'll reach out to you to discuss what your goals are for your pup, both long-term and short-term, and then come up with a I.W.P.(Individualized Workout Plan) tailored specifically for your dog(s).

Q: What should I do to get my Fido ready before a scheduled run?

A: We ask that you don't feed your dog within 2 hours before a scheduled run to prevent cramps or stomach uneasiness/discomfort. Also, please make sure you've taken your pup outside to use the restroom within 30 minutes of the session to prevent any accidents in the van. If your dog has a harness, please get them outfitted with it before we arrive. If they don't, no need to worry as we have harnesses they can use for their session.

Q: How's the booking process work?

A: We ask that you book a few days out if possible, as same-day appointments can sometimes be tricky in this Houston traffic. Depending on our schedule, we will do our best to accommodate every same-day request and most of the time do. We also ask for a 15 minute window as the traffic in Houston can be described as unpredictable and highly volatile plus with Houston's amazing street conditions, we try not to drive too fast. 

Q: What's your cancellation policy?

A: We'll send you a confirmation text the day before your dog's scheduled workout in case there are any unforeseen events or circumstances that might cause a cancellation or reschedule. We assume all sessions are confirmed if no response is given by 8pm the day prior to the scheduled session. If a cancellation is made the same day, then a $20 cancellation fee will be applied. All sessions cancelled within 90 minutes of the allotted time will be charged the full amount of the session.

Q: Can any dog do this?

A: Yes, most dogs can participate. It usually takes about 10-15 minutes for a dog to get comfortable on the treadmill, but once comfortable they tend to really enjoy it. Some dogs take longer than others, but we're confident we can get any dog comfortable enough to start exercising on their own on our treadmills. From puppies to seniors, most can participate as nothing is forced and everything is done at their own pace. One of the few stipulations is that our clients need to be at least 4 months old in age, as conditioning before 4 months can be harmful to the development of the dog. Our treadmills are also ideal for dogs that have undergone a medical procedure or surgery and require physical rehabilitation. We can accommodate most dogs up to 160 pounds in weight.